G.R.I.T. Administrator Resources

National Suicide Prevention Lifeline (24/7 support) 800.273.8255
 

 

How can the hospital administration recognize the health care workforce for their efforts to create a healthy environment?

AMA’s ‘Joy in Medicine’ Health System Recognition Program is based on three levels of organizational achievement in prioritizing and investing in physician well-being. Each level – Bronze, Silver and Gold – is composed of six demonstrated competencies: commitment, assessment, efficiency of practice environment, leadership, teamwork and support. Increasing efficiencies, improving patient care and enhancing professional satisfaction – these are what increase Joy in Medicine™ and make the journey worthwhile.

How can I quickly and easily measure my team’s level of stress or burnout?

AMA offers two free surveys that can help health care systems and practices monitor the impact of COVID-19 on frontline staff. The surveys will enable health care systems and practices to support their physicians and health care teams mentally, physically and emotionally. Email practice.transformation@ama-assn.org with questions or for more details on the AMA surveys.

What resilience strategies can we implement to improve the health care system?

1. Establish a wellness metric(s) for your practice. Encourage your practice or organization to recognize the impact of burnout on its physicians and practice staff, the quality of care it delivers, and its finances (e.g., turnover).

2. Start a wellness committee and/or choose a wellness champion. Wellness champions are individuals who promote the use of wellness resources, model positive behaviors such as leaving work on time, and encourage employees to complete an annual wellness survey.

3. Conduct an annual wellness survey

4. Hold regular meetings with your leaders and/or team members to share and discuss burnout and interventions to promote well-being. Identify the areas of greatest concern – either by practice or department or across the organization.

5. Develop interventions that address…

– Workflow redesign

– Better communication between practitioners

– Quality improvement (QI) projects that address key clinician concerns

6. Repeat the survey within a year to track your organization’s well-being. Compare the prevalence of stress and burnout from before and after your intervention(s). Use a simple spreadsheet or graph to show changes in stress levels, burnout, satisfaction, control over work, chaos, and alignment of values over time. Develop an understanding of what worked and celebrate those successes.

7. Seek answers in the data, refine the interventions, and continue to make improvements. Use your burnout assessment results to determine which interventions are working, refocus on those interventions, and reinvigorate your team to carry them out in your practice. In areas where burnout is increasing or observed improvements are not sustained, analyze the results to guide new or modified interventions.

Click here for more information.

‘Health Care Workforce Resilience in a Pandemic’ recommendations

How can we encourage health care workers to establish peer-to-peer support teams?

“No One Cares Alone,” PeerRXMed (PeerRx) is a free program that promotes a “buddy system” to support and guide physician and other health professionals. Click here for more information.

How can we reduce a physician’s mental workload to reduce burnout?

Research shows that physicians with higher levels of cognitive workload have increased rates of burnout. Click here to find out how a small reduction in a physician’s workload can reduce burnout.

How much money is physician turnover costing my organization and how can we reduce it?

According to Tai Shanafelt, M.D., chief wellness officer with Stanford Medicine, “Physician burnout is expensive to an organization. It contributes to direct costs of recruitment and replacement when physicians leave or reduce their clinical work effort to part-time.”1 Dr. Shanafelt’s research shows that the cost of physician burnout can range from $500,000 to more than $1 million per doctor.

The interactive AMA STEPS Forward™ provides toolkits and customizable resources that allow physicians and their staff to thrive in the evolving health care environment. Here you will find the ‘Joy of Medicine’ interactive calculator, which is a good way to evaluate the cost associated with physician burnout at your practice or facility.

How can medical societies address burnout and enhance well-being?

Tina Shah, MD, MPH, is a pulmonary and critical care physician and advises companies how to address burnout. She co-authored of the study, “Professional Societies’ Role in Addressing Member Burnout and Promoting Well-being.”

Click here for six recommendations professional medical societies can follow to address physician burnout and promote members’ well-being.