G.R.I.T. Physicians Resources

National Suicide Prevention Lifeline (24/7 support) 800.273.8255
 

How can I quickly and easily measure my team’s level of stress or burnout?

AMA offers two free surveys that can help health care systems and practices monitor the impact of COVID-19 on frontline staff. The surveys will enable health care systems and practices to support their physicians and health care teams mentally, physically and emotionally. Email practice.transformation@ama-assn.org with questions or for more details on the AMA surveys.

How can I keep myself and my team from burning out?

1. Establish a wellness metric(s) for your practice. Encourage your practice or organization to recognize the impact of burnout on its physicians and practice staff, the quality of care it delivers, and its finances (e.g., turnover).

2. Start a wellness committee and/or choose a wellness champion. Wellness champions are individuals who promote the use of wellness resources, model positive behaviors such as leaving work on time, and encourage employees to complete an annual wellness survey.

3. Conduct an annual wellness survey.

4. Hold regular meetings with your leaders and/or team members to share and discuss burnout and interventions to promote well-being. Identify the areas of greatest concern – either by practice or department or across the organization.

5. Develop interventions that address…

– Workflow redesign

– Better communication between practitioners

– Quality improvement (QI) projects that address key clinician concerns

6. Repeat the survey within a year to track your organization’s well-being. Compare the prevalence of stress and burnout from before and after your intervention(s). Use a simple spreadsheet or graph to show changes in stress levels, burnout, satisfaction, control over work, chaos, and alignment of values over time. Develop an understanding of what worked and celebrate those successes.

7. Seek answers in the data, refine the interventions, and continue to make improvements. Use your burnout assessment results to determine which interventions are working, refocus on those interventions, and reinvigorate your team to carry them out in your practice. In areas where burnout is increasing or observed improvements are not sustained, analyze the results to guide new or modified interventions.

Click here for more information.

‘Health Care Workforce Resilience in a Pandemic’ recommendations

How can I be a better leader for my team?

– Understand the range of your team’s skills, expertise and roles.

– Clearly articulate individual responsibilities and accountability.

– Actively solicit the insights of other team members and be open to adopting their suggestions.

– Actively master broad teamwork skills.

How can I incorporate gratitude into my daily life?

Mark Greenawald, M.D., a family physician at Carilion Clinic in Virginia, has some great suggestions for how physicians and other health professionals can integrate the habit of gratitude into their daily lives.

What resources do physicians and other health professionals need the most during a crisis?

Heather Farley, M.D., the chief wellness officer at ChristianaCare in Delaware, is a proponent of the principles that are outlined in a JAMA article, ‘Understanding and Addressing Sources of Anxiety Among Health Care Professionals During the COVID-19 Pandemic,’ that was written by Tait Shanafelt, M.D., Jonathan Ripp, M.D., and Mickey Trockel, M.D. – the hear-me, protect-me, prepare-me, support-me, care-for-me, and honor-me model. Dr. Farley says that executive leaders should embrace the idea that “we need to fix the coal mine and not just the canaries.” That means changing the environment surrounding the clinicians, fostering a culture of well-being, and eliminating administrative burdens.

What meditation resources are available for health care workers?

AMA members can use the ‘Headspace’ app for free for two years. It features meditation and mindfulness exercises that can be done in just a few minutes a day.