MagMutual addresses COVID-19 surveillance, response

MagMutual Insurance Company Executive Chairman Joe Wilson, M.D., distributed the following communication on March 12…

At MagMutual Insurance Company, our PolicyOwners come first. Everything we do is in the interest of protecting and supporting the practice of good medicine and ensuring your continued success.

We know our PolicyOwners are facing new and unique challenges working on the front lines of the COVID-19 surveillance and response. We realize that you have likely been inundated with resources and guidance from numerous sources, and we want to be respectful of your time but helpful during this period.

We recently published an article to our Learning Center that can help you quickly navigate to the most up-to-date guidance for providing medical care and infection control. We strongly recommend following the Centers for Disease Control (CDC) and local Department of Public Health guidance, which you will find in [the article].

If you need additional assistance, please contact us.

– For risk management questions, please contact your local risk management consultant, call our general risk management team at 800.282.4882 or email questions@magmutual.com.

– For coverage questions, please contact your agent. If you don’t have your agent’s contact information available, please call 800.282.4882, and we can direct you.

– To report a claim, please call 800.586.6891 or email incidents@magmutual.com to communicate directly with a member of our claims team.

We also want to take this time to assure you that MagMutual is fully operational, and we do not anticipate any interruptions to our service. Should the situation warrant, we have the capability and systems in place to allow our staff to work remotely and seamlessly provide you with the support you need.

Thank you for choosing MagMutual.

‘Safety Alert: An Update on COVID-19’ article