OptumRx institutes new policy for controlled substances

UnitedHealthcare posted the following announcement on its website… 

Starting October 1, OptumRx® will only accept e-prescriptions for opioids and other controlled substances for home delivery pharmacy service. Non-electronic prescriptions will not be filled.

Why we’re making this change

OptumRx, the pharmacy benefit provider for UnitedHealthcare, is part of a nationwide effort to require e-prescriptions for opioids and other controlled substances for its home delivery pharmacy. We’re joining with care providers and communities to help prevent opioid misuse and addiction.

Prepare to submit e-prescriptions

[Prescribers will] need to complete a two-step authentication and other extra security measures when e-prescribing controlled substances. Please make sure your electronic medical record (EMR) system is set up for e-prescriptions and that you have reviewed the online resources OptumRx has available about e-prescribing controlled substances.

Click here to watch a short video and read frequently asked questions about…

– The opioid crisis and how states are responding
– The shift to mandatory e-prescribing
– How to prepare your EMR for submitting e-prescriptions

Thank you for working with us to help make our communities safer.

Physicians in Georgia who have comments on this new policy can email Bethany Sherrer at bsherrer@mag.org.